Refund Policy
Effective Date: 07/16/2025
Thank you for shopping with The African American Store and International Herbal Nutrition Center LLC. We take pride in the quality of our natural products and customer service. Please read our Refund Policy carefully before making a purchase.
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Eligibility for Refunds
We accept refund requests only under the following conditions:
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You received the wrong product
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The product arrived damaged or defective
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You contact us within 3 days of receiving your order
If your order qualifies, you may request a refund or replacement by emailing us at theafricanamericanstore@gmail.com with:
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Your order number
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A clear photo of the product(s) received
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A brief description of the issue
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Non-Refundable Items
Due to the personal nature of our products, we do not accept returns or offer refunds for:
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Opened or used herbal supplements
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Skincare and body care products (soaps, butters, oils)
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Food or ingestible items (e.g. herbal honey, powders)
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Clearance or final sale items
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Products returned without prior approval
Please ensure you review your order carefully before checkout.
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Replacements
If your item arrives damaged or incorrect, and we verify the issue, we will gladly send a replacement at no additional charge.
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Refund Processing
Approved refunds will be credited to your original method of payment within 5–7 business days. You will be notified by email once your refund is processed.
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Return Shipping
If we request the return of a product before issuing a refund, we will provide instructions and cover the return shipping costs only in the case of our error (wrong or damaged items).
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Order Issues or Questions?
We’re here to help! Please contact us at:
Email: theafricanamericanstore@gmail.com
Phone: 313-228-5490
Location: Detroit, MI, USA