Shipping Policy

Effective Date: 06/17/2025

Thank you for shopping at The African American Store and International Herbal Nutrition Center LLC. We take pride in offering high-quality natural and cultural wellness products. Please review our shipping and return policies below.

Shipping

Processing Time: Orders are typically processed within 1–3 business days.
Shipping Carriers: We ship using trusted carriers such as USPS, UPS, or FedEx. You will receive a tracking number once your order has shipped.
Delivery Times: Estimated delivery is 3–7 business days for domestic U.S. orders.
Shipping Rates: Shipping costs are calculated at checkout based on your location and order size.
Free Shipping: We may offer promotional free shipping on qualifying orders. Check our homepage or banner for current offers.

Note: We are not responsible for delays caused by weather, postal errors, or incorrect shipping information provided at checkout.

Local Pickup (Optional)

If you're in the Detroit, Michigan area, you may select local pickup during checkout. We’ll notify you via email when your order is ready.

Returns & Exchanges

Due to the nature of our products, we do not accept returns on herbal supplements, body care items, or personal use products unless they are damaged or incorrect upon arrival.

Returns Are Accepted Only If:

You received the wrong product.
The item arrived damaged or defective.

To request a return:

Email us at [Insert Email] within 3 days of delivery.
Include your order number, photos of the product, and a brief explanation.
If approved, we’ll provide return instructions or offer a replacement/refund.

Non-Returnable Items:

Opened or used herbal products
Perishable items (e.g., infused honeys)
Clearance or final sale items

Refunds

Once your return is received and inspected, we will notify you by email. If approved, refunds will be issued to your original method of payment within 7 business days.